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Practice Manager
Kate Davenport joined as Practice Manager in February 2011. She has overall responsibility for all areas of administration, and will lead the practical aspects of the move to the new surgery next year. Kate trained as a librarian, and worked for two London boroughs before moving to Bristol in 2001 as Head of Libraries.
Her new job sounds very different from her past work, but Kate explains the similarities: “As a manager of libraries, I was responsible for community facilities providing a direct service to the public. The key parts of this job are not much different: I manage a great team of staff, I look after the budgets, I liaise with the community and with users of the surgery, I make sure the building is well looked after. The context is different, but I’m learning fast!”
While Head of Libraries in Bristol, Kate oversaw the rebuilding or full refurbishment of eleven libraries, and has left two further building projects in progress. The move to the new surgery is therefore something that she is well able to manage.
Kate lives in Chew Magna and has two children at Chew Valley School. She is looking forward to working more closely with the local communities, including reviving the Patient Participation Group.
Assistant Practice Manager
- Sally Orchard
Sally has been with the Practice for 16 years and has experience of working within the Reception and Dispensary at the Practice. She oversees the Practice facilities including Information technology and the Practice IT booking system EMIS.
Finance OFFICER & RECEPTION MANAGER
- Tonia Grant
Tonia has been with the Practice for 14 years and supports the financial administration of the Practice. Tonia was appointed as Reception
Manager in September 2010.
Secretary
Helen supports the Practice from a secretarial perspective, including referrals, also assisting patients who are eligible and in need of transportation to and from hospital.
Receptionists
- Marjorie Godfrey is the Lead front-line receptionist
The Practice has a team of part time receptionists who will be pleased to assist you between the hours of 8am and 6pm. The telephone lines are operated between 08.00 and 18.00hrs. After this time you will be redirected to the Bath and North East Somerset out of Hours Service.
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