How soon can I re–order my
prescription?
We request that, where possible, you
order your medication all together
once a month.
This can be:
- Between 7 and
(no less than) 2 working days of
your medication being due.
Your next medication will be
available 2 working days later after
2pm
Click here to see when your repeat
prescription will be ready.
- At the time
of picking up your regular
monthly medication. (4 weekly
pre- order.)
Your medication will then be ready 4
weeks from this day.
Click here to see when your repeat
prescription will be ready.
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Why does it take 2 working days to
get my prescription?
We are unable to keep every drug in
every dose in stock on the premises.
We ask for 2 working days to allow
us time to order your medication in
from our suppliers.
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When will my repeat be ready to pick
up?
| Requested
on Monday |
Available after
2pm on Wednesday |
| Requested
on Tuesday |
Available after
2pm on Thursday |
| Requested
on Wednesday |
Available
after 2pm on Friday |
| Requested
on Thursday |
Available
after 2pm on Monday |
| Requested
on Friday |
Available after
2pm on Tuesday |
Please remember to allow time for
public and bank holidays.
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How can I request my repeat
prescription..?
- Via this
website -
Click here
- In person
-
Click here for our
Practice Location
Tick the
items you need on your repeat slip.
Hand it in to reception.
Or put it in the box located on the
right, just inside the door to the
waiting room.
If the surgery is closed post it
through the letter box. This will be
count as being received on the next
working day.
If you do not have your repeat slip,
you can fill in a prescription order
form from reception.
- By fax
Please specify the items you
require and your Full Name and
Address and Date of Birth. Fax it to
01275 331355.
Please make it very clear if you are
ordering for more than one person.
- By email -
Please remember that this method
is via normal email and
therefore complete
confidentiality cannot be
guaranteed.
prescriptions@gp-L81072.nhs.uk
Please specify the items you require
and your Full Name and Address and
Date of Birth. Please make it very
clear if you are ordering for more
than 1 person.
Please do not use this email for
anything other than prescription
requests.
A number of Personal Computers are
able to advise you if your email has
been received and opened. We
recommend that you utilise this on
your home PC. Ask your internet
provider for details of how to set
this facility up.
- By post
Send us your repeat slip with the
items you require ticked off.
Alternatively if you prefer you can
send us a note to request the items.
Please don’t forget to include and
your Full Name and Address and Date
of Birth.
Please allow sufficient time for the
post to arrive in addition to the 2
working days we require.
The Surgery, Madam’s Paddock, Chew
Magna,
Bristol BS40 8SN
Unlike many practices Chew Magna
surgery has decided to keep a
dedicated phone line service between
10am and 12noon. This service has
been appreciated by many patients
over the years. It is important that
calls are received by an experienced
Dispenser. This service is
specifically for carers, house bound
and elderly patients. Please note:
there is no ring back facility on
this number.
We are unable to accept prescription
requests on the main surgery number.
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What is your new 4 weekly pre-order
system?
We have recently introduced a new
option for ordering your regular
monthly repeat medication.
When picking up your medicine,
simply tick the items you require on
your repeat slip and hand it
straight back to reception. They
will give you a dated slip of paper
to remind you that you have
pre-ordered you medication and to
advise you when it will be ready (4
weeks from that day). This is the
only time we can accept a 4 weekly
pre-order. If you miss this
opportunity please order it as
normal, within 7 working days of
your prescription running out.
If you prefer not to order every 4
weeks in advance please continue to
re-order using a method that works
well for you.
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What if I need more than one month’s
supply of my medication?
Please inform us at the time of
ordering that you need more than a
month’s supply. If you are able to
give a valid reason e.g. you will be
going away on holiday, we should be
able to accommodate your request. If
we are not aware of the special
circumstances this request will more
than likely be refused.
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Why can I not have more than 1 month
supply of my prescription at a time?
The practice will only prescribe a
months supply of medication at a
time. This is to prevent wastage.
The practice has to dispose of
thousands of unused items every
year. In addition to preventing
wastage, GPs are able to monitor
ongoing conditions more closely by
conducting more frequent medication
reviews and recalling patients who
need to be seen.
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What happens if the medication I
want is not specified as one of my
repeats?
You can either telephone a doctor to
request it directly or you can put
it in as a medication request and
dispensary will check with a doctor
that you can have it. Your request
may be refused as the doctor may
want you to make an appointment to
discuss it.
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Repeat prescriptions take 2 working
days.
What happens if I need to get my
repeat sooner than this?
Although we encourage patients to
plan ahead, there can be
circumstances when medication may be
needed before 2 working days. Please
tell us of such circumstances when
you hand in your repeat request. We
try to accommodate where feasible.
If we are unable to fulfil your
request as we do not have your drugs
in stock (and there is no time to
get them in from our suppliers) we
can give you the written
prescription (FP10) to take to a
chemist to be dispensed. Please be
aware that in some cases the
Chemists will also need to order the
medication.
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How much does an NHS Prescription
cost?
As of April 1, 2007 each
prescription item costs £6-85.
Please be aware that a few
medications contain a combination of
2 drugs and these are charged as 2
costs
i.e. £13-70.
If you have more than 1 item every
month it may be worth your while
purchasing a
pre payment certificate.
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What is a pre payment certificate?
What do they cost?
If you have more than 1 prescription
item every month it may be worth you
while purchasing a pre payment
certificate. Forms for this are kept
at reception.
Click here for savings
comparison tables.
You can purchase:
• A three month certificate costing
£26-85 (payment due as a lump sum)
• A twelve month certificate costing
£98-70 (payment due as a lump sum)
• A twelve month certificate costing
£98-70 (payable in 10 monthly
instalments)
You will be required to show your
certificate to reception when you
pick up your medication. It is only
valid for prescriptions dated after
you purchased the certificate.
Cost comparison for a 3 month
certificate:
No of items
Over 3 Months |
Cost of prescription |
Saving
from
pre payment certificate |
| 3 |
£20-55 |
- £ 6-30 |
| 4 |
£27.40 |
£ 0-55 |
| 5 |
£34-25 |
£ 7-40 |
| 6 |
£41-10 |
£ 14-25 |
Cost comparison for a 12 month
certificate:
No of items
Over 12 Months |
Cost of prescription |
Saving
from
pre payment certificate |
| 12 |
£ 82-20 |
£ 16-50 |
| 13 |
£ 89-05
|
£ 9-65 |
| 14
|
£ 95-90 |
£ 2-80
|
| 15 |
£ 102-75
|
£ 4-05 |
| 24
|
£ 164-40 |
£ 65-70 |
For more
information visit the
Prescription Pre-payment
Authority website.
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Can I get a private prescription
from the surgery?
Please speak to your GP directly
about being prescribed a private
prescription. Costs for these items
will vary depending on the
medication and amount prescribed.
VAT is charged on private
medication.
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Can I get my medication delivered?
Local Post
Offices
The Practice has a good working
relationship within the local
communities specifically with rural
Post Offices. We offer a delivery
service to various locations across
the Valley. At this point in time
this is only available to the over
60s or those who can provide proof
that they do not pay for their
prescriptions when they pick them
up. E.g. those in possession of a
pre-payment certificate.
If you are eligible to use these
services you must request the
delivery EVERY TIME YOU REQUEST YOUR
MEDICATION.
Please also allow us the minimum 2
days to dispense your prescription.
| Day
|
Where
to |
Delivery organised and
run by: |
| Tuesday |
Bishop
Sutton Post Office |
Bishop Sutton Parish Council |
| Wednesday |
Winford
-
Chew Valley Estates Office
|
Winford Parish Council and Volunteer
drivers |
| Thursday |
Felton
Post Office |
Felton
Parish Council |
| Friday
|
Bishop
Sutton Post Office |
Bishop Sutton Parish Council |
| Friday |
Pensford
*
(individual homes) |
Pensford church |
* The Pensford delivery service is
only for use by the elderly.
Chew Medical Practice
prescriptions home delivery service
The Practice operates a Home
Delivery Service covering the
practice area. Patients who meet the
criteria for the service can have
their prescription items delivered
to their homes. For details of the
Home Delivery Service, the criteria
and how to apply please
click here.
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How should I dispose of unwanted
medication?
If you no longer have any need for
medication, please bring it back to
us and we will dispose of it
correctly and safely.
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Am I eligible for a Medical
Exemption Certificates?
Certain conditions require
medication for life. If you are
diagnosed with one of these by your
GP you may be eligible to obtain a
medical exemption certificate. Speak
to your GP for more information.
Application forms are available at
reception. Once filled in, please
hand it back to reception. The
Doctor will then complete the form
and send it off. The certificate
will be posted back to you directly.
The certificate needs to be renewed
every ten years.
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How can I get help with paying for
prescriptions?
Please ask reception for an HC1 form
to fill in.
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